At end of the immersion day, Nutifood Group’s IT and business team had the opportunity to:
– Gain a high-level overview of AWS and how it can benefit the business

– Get hands-on experience with AWS services leveraged: AWS Glue, Athena, DMS, QuickSight

– Explore creating customer experiences that would benefit N Group and their customers but can’t be built following traditional approaches

– Meet our experts and ask them specific questions around the challenges that the business is facing

– Understand why data and analytics is becoming more and more important, and how data paired with the right technology can help the company deliver a personalised customer experience to add value

– Gain insights as to how Nutifood Group might start leveraging other AWS services to enrich and differentiate the CX delivered to customers.

The AWS Immersion Day was a great opportunity for Nutifood Group’s IT and business team to get an in-depth experience of AWS solutions and receive expert guidance from experienced solutions architects. Delving into the world of data lakes and analytics, this was a chance for N Group’s developers to ask questions and establish what actions to take with their big data and reporting strategy. This is of utmost importance as N Group’s is currently focused on giving customers the insights they need to provide return on investment (ROI) of learning interventions.

Renova Cloud collected the feedback from Nutifood Group using a standardized CSAT survey developed by AWS for this purpose. The overall feedback was overwhelmingly positive, resulting in CSAT score 4.73 and good session scores, in particular for the hands-on labs receiving praise from the customer.

“It was an engaging and valuable opportunity for us to be able to consult with Renova Cloud’s team,” says Annie, the IT Director, who was present at the session. “Renova Cloud’s team did an excellent job of sharing his insight and experience in managing Big Data with the AWS tool set, which included AWS Glue, Athena and QuickSight. We are also grateful to Khanh and Minh (Solutions Architect at Renova Cloud) for their continued support.”