AWS Immersion Day with N Group

From the very beginning, the company’s nutritional products have been impressive on the market with quality, formulas, and ingredients equivalent to imported products. N Group’s original products include 3 groups: nutritional food powder, nutritional milk powder and high energy nutritional food.

Industry:

Manufacturing

Technology:

AWS

CUSTOMER CHALLENGE

N Group’s IT team was looking for gaining hands-on experience and guidance on better utilize the data that the business collects. Renova Cloud, and advanced AWS partner, was chosen to support N Group on Data Lake on AWS. Renova Cloud set up a free full-day on-site Immersion Day experience that introduces users to AWS tools and resources. It was prepared to expand N Group’s knowledge of AWS, roll up their sleeves, and explore these technologies through a variety of talk topics and hands-on lab sessions. The intended outcome of the session was to be able to realize the business benefits with AWS solutions, and more specifically how N Group can best leverage Data Lake on AWS platform.

The goal of this educational workshop was to empower N Group’s IT team and leadership to confidently use the AWS platform for their benefit, and unlock new business opportunities. The sessions agenda was designed to generate knowledge, comfort and excitement in preparation for the next stages of N Group’s AWS Cloud journey.

Solution Engineers from Renova were present to help N Group better understand how to adopt methodologies and technologies to address business challenges. Two Renova Cloud’s Solutions Architects covered a range of topics, interspersed with real-life demos and labs where the audience could get hands-on with services in a sandbox account provisioned by AWS. The overall cycle of Data Lake was covered, including the overview, data ingestion, cataloging and organizing the data, consuming and reporting as well as data visualization and various automation options.

These sessions were interactive in nature, giving N Group’s team of 18 members an opportunity to ask questions and engage with our Solutions Architects throughout the day.

KEY PURPOSES OF THE IMMERSION DAY FOR NUTIFOOD

  • Discover new possibilities
    Immersion Days is a good opportunity to discover services and possibilities offered by AWS by providing a guided deep dive into a topic of choice.
  • Hands-on labs
    Immersion Days included hands-on labs based on common, real-life scenarios, allowing N Group’s team to experiment and experience AWS tools and workflows. Knowledge based on hands-on experience usually outlasts that of conventional presentations.
  • Chat with experts
    Our team of experts were available during and after the Immersion Day do to answers all open questions and to give individual advice. We also had a recap with N Group a few weeks after the event to get feedback and discuss their topics of interest further.

BENEFITS

At end of the immersion day, N Group’s IT and business team had the opportunity to:
– Gain a high-level overview of AWS and how it can benefit the business

– Get hands-on experience with AWS services leveraged: AWS Glue, Athena, DMS, QuickSight

– Explore creating customer experiences that would benefit N Group and their customers but can’t be built following traditional approaches

– Meet our experts and ask them specific questions around the challenges that the business is facing

– Understand why data and analytics is becoming more and more important, and how data paired with the right technology can help the company deliver a personalised customer experience to add value

– Gain insights as to how N Group might start leveraging other AWS services to enrich and differentiate the CX delivered to customers.

The AWS Immersion Day was a great opportunity for N Group’s IT and business team to get an in-depth experience of AWS solutions and receive expert guidance from experienced solutions architects. Delving into the world of data lakes and analytics, this was a chance for N Group’s developers to ask questions and establish what actions to take with their big data and reporting strategy. This is of utmost importance as N Group’s is currently focused on giving customers the insights they need to provide return on investment (ROI) of learning interventions.

Renova Cloud collected the feedback from N Group using a standardized CSAT survey developed by AWS for this purpose. The overall feedback was overwhelmingly positive, resulting in CSAT score 4.73 and good session scores, in particular for the hands-on labs receiving praise from the customer.

“It was an engaging and valuable opportunity for us to be able to consult with Renova Cloud’s team,” says Annie, the IT Director, who was present at the session. “Renova Cloud’s team did an excellent job of sharing his insight and experience in managing Big Data with the AWS tool set, which included AWS Glue, Athena and QuickSight. We are also grateful to Khanh, Long and Minh (Solutions Architect at Renova Cloud) for their continued support.”

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