PODCAST: DIGITAL BANKING TRANSFORMATION IN VIETNAM

On this podcast episode

Banking has become an industry of extremes as it continues to undergo a massive change at an accelerating pace. Banking transformation is not new, but there is now a heightened urgency for traditional banks to modernize not only their technology but their mindset and culture.

To explore this critical challenge and determine some best practices, Pham Quang Minh, Country Manager for Mambu, join us and share 20+ years of experience in IT, Digital transformation in banks, and nonbanks. He shares key do’s and don’ts and lessons learned from banking transformation projects around the world.

Listen and Subscribe to “ice.breaker Vietnam” in English: Spotify I Google Podcasts

With…

Pham Quang Minh is the country manager of Mambu, a digital bank executive with experience in building digital banks and fintech. He specializes in business management and technology consulting in financial services with over 25 years of experience in the SEA region, with deep expertise in digital transformation. In this episode, we are going to hear Mr. Minh sharing his own story and experience throughout the journey.

Mambu enables innovative banking providers to rapidly create, launch and service loan and deposit products through its agile, flexible and affordable cloud banking platform.

Chapter overview

From 01:17 Career Journey

From 05:18 Main 5 key areas of Digital transformation

From 19:54 What are the main reasons that transformation efforts fall short in some traditional banks?

From 22:22 The role of Technology in Digital transformation

From 26:18 Underserved segments in Vietnam

From 31:58 Experiencing failure and lesson learned

Quotes

“Digital transformation is not IT Modernization. The bank has been involved with the I.T. Solutions like core banking, CRM, loan origination, customer service, technology for many years and in Vietnam for 20-30 years, already”.

“Nothing faster than consumer expectation.”